Privacy Policy

For any privacy-related request, question, or complaint, you can contact us at the email address above.

This Privacy Policy applies to:

• the LoadIQ website
• communications sent to LoadIQ by email
• future LoadIQ app and related services, when launched

At the moment, the current website is a landing page. Some features described on the website or planned for the future may not yet be live.

At this time, the LoadIQ landing page does not require account creation and does not offer a contact form, user dashboard, payment flow, or analytics tools.

We may currently receive personal data only when you:

• email us directly
• click a mailto link and choose to contact us
• technically interact with the website through normal server and hosting operations

Depending on your interaction, this may include:

• your name
• your email address
• any information you include in your message
• technical data typically processed by hosting infrastructure, such as IP address, browser type, device information, timestamps, and basic request logs

As LoadIQ develops into a full service, we may collect additional data needed to provide the product. This may include:

We may use personal data to:

• operate, maintain, and improve the website and future services
• respond to inquiries and support requests
• provide users with requested information
• enable account access and authentication
• connect wearable integrations and process imported data
• generate insights, reports, recommendations, and coaching outputs
• monitor reliability, security, and abuse prevention
• comply with legal obligations
• enforce our terms, policies, and legitimate business interests

If the full LoadIQ product launches, data may also be used to generate:

• daily coaching insights
• weekly summaries or reports
• trend analysis
• pattern detection
• prediction features
• shareable insight cards or similar user-requested outputs

Where the GDPR applies, we rely on one or more of the following legal bases:

• Consent – for example, where you voluntarily provide information or authorize an integration
• Contract – where processing is necessary to provide the service you requested
• Legitimate interests – such as operating the website, improving the product, securing systems, and responding to inquiries
• Legal obligation – where we must retain or disclose data under applicable law

If we process health-related or similar sensitive data in the future, we will do so only on an appropriate legal basis, which may include your explicit consent where required.

LoadIQ is intended to help users interpret fitness and wearable data. Some future features may involve data that can be considered health-related or sensitive under applicable law.

If such features are launched, LoadIQ will take additional care to:

• process only data reasonably necessary for the service
• limit access to authorized systems and providers
• use appropriate safeguards
• provide users with transparency about what is connected, uploaded, or analyzed

LoadIQ is not intended to provide medical diagnosis, treatment, or emergency services.

We do not sell personal data.

We may share personal data only when reasonably necessary, including with:

• hosting and infrastructure providers
• email providers
• analytics or error monitoring providers, if later enabled
• authentication providers, if later enabled
• database, cloud storage, and processing providers
• AI service providers used to generate interpretations or insights
• payment processors, if subscriptions are introduced
• wearable integration providers such as Garmin, where relevant to the service
• legal or regulatory authorities, if required by law

All such sharing would be limited to what is reasonably necessary for the relevant purpose.

Some service providers used by LoadIQ may process data outside Croatia or the European Economic Area.

Where required, we will take appropriate steps to ensure that international transfers are protected using lawful transfer mechanisms and reasonable contractual or technical safeguards.

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to communications
• provide services
• maintain security and logs
• meet legal, tax, accounting, or regulatory obligations
• resolve disputes and enforce agreements

Retention periods may vary depending on the type of data and the legal or operational need.

At this time, LoadIQ does not intentionally use analytics cookies, advertising cookies, or similar tracking technologies on the landing page, based on the current setup.

However, basic technical cookies or similar technologies may still be used if necessary for hosting, security, or site functionality.

If LoadIQ later introduces analytics, advertising, session recording, or other non-essential technologies, this Privacy Policy and any required consent mechanisms will be updated accordingly.

We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

No internet-based service can guarantee absolute security, but we aim to use infrastructure and providers appropriate to the stage and nature of the product.

Depending on your location and applicable law, you may have the right to:

• access your personal data
• correct inaccurate data
• request deletion of your data
• restrict certain processing
• object to certain processing
• request data portability
• withdraw consent where processing is based on consent
• lodge a complaint with a competent data protection authority

To exercise your rights, contact: nebojsa.stojanovic@loadiq.fit

We may ask for reasonable verification before fulfilling a request.

LoadIQ is not intended for children under 18, unless explicitly stated otherwise in a future version of the service.

We do not knowingly collect personal data from children through the current landing page.

The website or future service may contain links to third-party websites, tools, or integrations. We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those third parties separately.

We may update this Privacy Policy from time to time to reflect changes in the website, business operations, legal requirements, or future product features.

When we do, we will update the Last updated date at the top of this page.

For any privacy-related questions, requests, or complaints, contact:

Bimotech obrt
Zadarska 33, 31000 Osijek, Croatia
nebojsa.stojanovic@loadiq.fit

As of the current website stage:

• no account creation is available
• no waitlist form is active
• no analytics tools are intentionally enabled
• no payment processing is active
• the main way a user may provide personal data is by sending an email manually

If the product later adds analytics, user accounts, Garmin integration, photo upload, nutrition input, AI processing, reports, subscriptions, or other service layers, this Privacy Policy should be updated before or at launch of those features.